faq

Frequently Asked Question

Customers Frequently asked questions answered here

1. How long does delivery take?

Delivery usually takes between 3 to 10 business days, depending on your location. Metro cities are delivered faster, while remote areas may take a little longer. Tracking details will be shared once your order is shipped.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on most products and locations in India. COD availability may vary based on the product and delivery area.

3. What should I do if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images or videos. Our team will review the issue and assist you with a replacement or refund.

4. Can I cancel my order after placing it?

Orders can be canceled only before they are shipped. Once the order is dispatched, cancellation is not possible. Please contact our support team as soon as possible for cancellation requests.